The Phone app will be available on devices running Android 9.0 Pie or newer. If you see a message saying the app isn't compatible with your device, keep checking.You may need to go into the app settings and make this your default. Click it to initiate the download and install the app. If you don't have Google Phone, the button will say Install.If you already have the app installed, you'll see a button that says Open. Open the Google Play Store and search for Google Phone. Here's the easiest way to find out if your phone uses the Google Phone dialer. Some phone manufacturers, like Google and OnePlus, use Google's app out of the box, while others don't. If you're not prompted to change defaults the first time you open the app, you'll need to go into the Apps section of the settings app and choose it as your default. In order to take advantage of the new Verified Calls feature, you'll need to download Google Phone and set it as your default dialer. Not all Android phone makers, like Samsung, use Google's Phone app out of the box, opting instead for their own dialer. How to get Google's Phone app and how to set it up Seeing these reasons is designed to give you confidence in the legitimacy of the caller.Īn example of what an incoming call will look like with Google's Verified Calls. Maybe your bank is calling to verify a large purchase or flag potential fraud. Or the call screen could explain that your airline needs to alert you of a change in flight time. When you receive an incoming call from a verified business, you'll see the business name, logo, a verification badge and a reason why the company is making the call - as long as the business provides this.įor example, a restaurant delivery service can tell you the driver is lost or that your delivery has arrived. What is Verified Calls for Google Phone?Īn amped-up version of caller ID, the feature checks if a call is indeed originating from a participating business. Below, we'll walk you through what we know about this new Verified Calls feature, and how to get it. Verified Calls complements Google's earlier attempt to rein in robocalling through a call-screening feature that leans on Google Assistant to help identify calls. In 2019, robocalls reached an all-time high of 58.5 billion, according to YouMail, a company that provides blocking services. Google's move is the latest in an industry-wide effort by the federal government and private tech companies, including T-Mobile, Apple and a cohort of wireless carriers to reduce automated, spam and scam calls people receive on their phones, some of which break established consumer protection laws. Knowing that an unknown number is really who it claims to be is designed to help keep you from falling into common schemes where crooks pose as legitimate businesses to swindle you for sensitive information or money. Last week, Google announced the company's Phone app will add a new Verified Calls feature to tell you not only what business is calling you, but why they're calling. Verified Calls is rolling out to more devices, but it might take a few weeks.Īndroid users will soon have another tool to help in the fight against robocalls and spam calls.
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